Volunteer -
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Please join us as a volunteer.

Salvos Stores is always looking for new volunteers. Whether it's a few hours or a few days each week, it all makes a difference. Here's how you can help.

Front-of-house

Volunteer - Front of House

Help us create a great experience for our customers and make our stores look great and run smoothly.

Back-of-house

Back-of-house

Help us to organise donations, select, price and prepare great quality stock for the sales floor.

Warehousing

Salvos Stores - Warehousing

Help us keep our warehouses organised and prepare donated stock ready for store delivery.

Administration

Admin-Volunteer

At our support offices you can help respond to customer requests and support our administration teams.

Join over 8,000 volunteers

Make a positive impact in your community, gain new skills and experience, develop lasting friendships and be a part of a fun team!

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Frequently asked questions

Our minimum volunteer age is 15 in respect to the minimum working age in Australia. We can accept volunteers at the age of 15 as long as we are provided a written letter of permission from a parent or guardian. Students wishing to perform work experience with Salvos Stores may be exempt from this policy, on the condition the placement is approved in writing by a third party organisation responsible for the work experience (school, scout group etc). The third party organisation must confirm in writing that they have full insurance coverage for the volunteer (including personal injury and public liability coverage).  

There is no maximum age of any employee or volunteer, assuming they are able to safely carry out their duties to the requirements of their position. 

There are no minimum hours for volunteering, as long as it fits the store’s current needs. We do have a maximum working week of 38 hours in conjunction with employment law for all workers.

All individuals wishing to volunteer with Salvos Stores must be eligible to volunteer in Australia in accordance with the Department of Immigration and Border Protection (DIBP) guidelines. It is the responsibility of the individual to ensure that they are eligible to volunteer in Australia. If you are not an Australian citizen, please make sure that your visa type allows volunteer activity. For more information, please visit DIBP’s website at border.gov.au.

Yes! It is possible to volunteer at more than one Salvos Stores locations.

If you're looking to volunteer in Victoria, Tasmania, South Australia, Western Australia or Northern Territory create a profile atMyVolunteerPage.com. For your first Salvos Store volunteer position, you can login to your existing account and then sign up with the new store.

If you're looking to volunteer in Queensland, New South Wales or Australian Capital Territory, please contact us via email at volunteer@aue.salvationarmy.org so that we can update this on our records.

 



Our volunteers help with a wide variety of tasks to keep the store running smoothly. These may include;

  • merchandising - organising, pricing and tagging goods, and creating attractive store displays
  • customer service - assisting shoppers and working behind the register
  • sorting donated goods
  • store maintenance

There are also a limited number of opportunities available at our warehouses and customer service centres.

At our warehouses, we require help with:

  • moving stock – loading/unloading trucks
  • maintenance
  • sorting donations
  • picking and packing.

In our offices, you can assist with:

  • data entry
  • role-specific projects (if you’ve been placed through an educational institute work experience)
  • customer service.
Office positions are only available in VIC, TAS, SA, NT & WA. These positions are displayed on Seek and Volunteer.

Yes. Salvos Store volunteers adhere to a code of neat dress when working on our retail floor. We must insist on closed toe shoes (excluding runners) to be compliant with Workplace Health & Safety requirements. In some states it is preferred that staff wear black clothing, this applies in VIC, TAS, SA, WA & NT. 

 

 

Yes. For volunteers, we provide an in-store induction and on site “on the job” training for the tasks you are undertaking.

 Yes. You can find our positions on our careers page located at the bottom of the Salvos Stores website, or by clicking here.

You can contact your local store and speak to a store manager or get in touch with our Volunteer Program Team:

  • For VIC, TAS, SA, WA & NT call (03) 9210 5100 (Mon-Fri 9am-5pm AEST/AEDT) or email ssvolunteer@aus.salvationarmy.org 
  • For QLD, NSW & ACT call (02) 9834 9030  (Mon-Fri 9am-5pm AEST/AEDT) or email ssvolunteer@aue.salvationarmy.org